Booking Terms and Conditions

Agreement: This document is an agreement between you, the trip “Participant”

Participants Name(s):

and SEATREK LIMITED

Reservations: You may reserve space on one of our cruises by email to info@seatrekbali.com, online at www.seatrekbali.com, or by phone +62 361 4456333.

Your booking is not final until you receive a final confirmation from us.

Deposits and Final Payment: A deposit of twenty five percent (25%) per person is required at the time of booking. Final payment is due ninety (90) days prior to departure. If your booking is made within ninety (90) days of departure, the entire cruise cost must be paid at the time of booking. Payments may be made by wire transfer. If you pay your deposit by wire, we will confirm your reservation once your payment has cleared the bank.

Cancellations by You and Refunds: To cancel your booking, you must submit your request to us in writing by email at info@seatrekbali.com. Cancellation fees will be applied per person according to the following schedule, based on the date we receive your written notification.

• More than 90 days prior to departure, 25% of the total cruise cost
• Within 90 days to 59 days prior, 50% of the total cruise cost
• Within 60 days prior, 100% of cruise cost

Your trip/cruise is transferable should you provide an alternate participant at the same fare. No refunds will apply to unused portions of a trip once the tour begins. If SeaTrek has unreimbursed payments on your behalf once we confirm your trip, a change fee may be imposed. The trip price does not include travel insurance.

Travel Insurance

Our cruises do not include travel insurance. We strongly advise that all guests take out comprehensive travel insurance that covers medical and medivac (air evacuation). We find ourselves in some very remote locations, and if the worst should happen we want you to be covered. SeaTrek Sailing Adventures can take no responsibility for medical treatment or medivac in the event of uninsured guests. Cancellation insurance is also highly recommended.

SeaTrek does not affiliate with any specific travel insurance company, so cannot recommend any providers. However, there are many reputable companies offering this service online.

Cancellations or Changes by Us and Flexibility: We reserve the right to cancel, alter or modify any trip without prior notice for the safety and/or comfort of clients due to local circumstances or events. This includes moving guests from one boat to another prior to the trip to optimise passenger numbers.

On very rare occasions that a trip cancellation may occur, we will offer you either an alternative cruise or a full refund at our option. Under certain circumstances we may also assist with any re-ticketing costs that arise from scheduling changes. This will constitute full settlement of the claims you may have arising out of our cancellation.

Children on Board: SeaTrek Sailing Adventures is a family-and-child-friendly company, but we do have an age limit of four and above.

Force Majeure:

SeaTrek will not be deemed in breach of this agreement by reason of delay in performance or non-performance of any of its obligations under this agreement to the extent that any such delay or non-performance is due to any Force Majeure. “Force Majeure” means events or conditions caused in whole or in part by natural catastrophe like wildfires, earthquakes, flooding; war, strikes or other labour disturbances, order of any government, court or regulatory body having jurisdiction, shortages, pandemic or other public health crisis, major world events adversely affecting international or local travel patterns, or any cause beyond the reasonable control of SeaTrek.

Pre-Departure Documentation: Please read all trip-related documents as soon as you receive them. It is your responsibility to contact us if any information is incorrect. SeaTrek will provide this agreement, a waiver of liability and assumption of risk agreement and a medical questionnaire to be signed and returned, in addition to your Booking Confirmation and Travel Information.

Passports and Visas: Please ensure that all necessary travel documents are valid and effective and in your possession. Passports are required for all participants and MUST be valid for at least six (6) months after your date of return. Please assume full responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements. We may provide information or advice on general matters such as climate, clothing, baggage, and special equipment in good faith as a courtesy to you, however, please fully ensure that you are properly prepared.

Itineraries: Every effort will be made to carry out our cruise itinerary as planned; however, our itineraries are subject to change at the Captain’s discretion. When touring at sea, weather, currents, and even harbour masters don’t always co-operate with our planned itinerary, which sometimes make our planned schedules challenging or even impossible to carry out. For that reason, our written itineraries must be approached with reasonable flexibility. We reserve the right to make alterations due to circumstances beyond our control and/or other factors, in the best interests of all. It’s part of the adventure.

Health Requirements and Medical Care: Our trips have varying levels of demands and fitness requirements depending on the specific itinerary and optional activities. To participate, you must complete our medical questionnaire. Due to the often remote regions visited, medical care beyond basic first aid is often not immediately available. If you have physical, dietary, or other conditions for which you may desire special attention, please inform us in writing when the booking is made. SeaTrek assumes no responsibility for any medical care provided to you.

Statement of Acceptance

I/we have read this agreement, I/we am/are signing it freely and I/we accept the stated terms and conditions.